You need analytics and KPIs in order to get better. If not, you will only have erratic progress.
"You can achieve incredible progress if you set a clear goal and find a measure that will drive progress toward that goal.
Measuring tools allowed inventors to see if their incremental design changes led to the improvements—such as higher power and less coal consumption—needed to build better engines. There's a larger lesson here: Without feedback from precise measurement, invention is "doomed to be rare and erratic." With it, invention becomes "commonplace.""
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